{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-48211","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","state":"PUBLISHED","assignerShortName":"OTRS","dateReserved":"2026-05-21T12:12:49.646Z","datePublished":"2026-10-12T06:48:42.330Z","dateUpdated":"2026-10-15T18:08:04.851Z"},"containers":{"cna":{"affected":[{"defaultStatus":"affected","modules":["Admin Interface"],"product":"OTRS","vendor":"OTRS GmbH (former OTRS AG)","versions":[{"status":"affected","version":"7.0.x"},{"status":"affected","version":"8.0.x"},{"status":"affected","version":"2023.x"},{"status":"affected","version":"2024.x"},{"status":"affected","version":"2025.x"},{"lessThanOrEqual":"2026.6.x","status":"affected","version":"2026.x","versionType":"patch"}]},{"defaultStatus":"affected","modules":["Admin Interface"],"product":"((OTRS)) Community Edition","vendor":"OTRS GmbH (former OTRS AG)","versions":[{"status":"affected","version":"6.x"}]}],"credits":[{"lang":"en","type":"reporter","value":"Special thanks to William Bastos (@chor4o) and Samara Gama (igobysamy) for reporting this vulnerability"}],"datePublic":"2026-10-12T07:00:00.000Z","descriptions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"<div>An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The <code>OTRS AdminImportExport::TemplateDelete</code> action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.<br></div><div><p>This issue affects OTRS:</p><ul><li>7.0.X</li><li>8.0.X</li><li>2023.X</li><li>2024.X</li><li>2025.X</li><li>2026.X before 2026.7.X</li></ul>Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected<br></div>"}],"value":"An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected"}],"impacts":[{"capecId":"CAPEC-62","descriptions":[{"lang":"en","value":"CAPEC-62 Cross Site Request Forgery"}]}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"LOW","baseScore":5.4,"baseSeverity":"MEDIUM","confidentialityImpact":"NONE","integrityImpact":"LOW","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-352","description":"CWE-352 Cross-Site Request Forgery (CSRF)","lang":"en","type":"CWE"}]}],"providerMetadata":{"orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","shortName":"OTRS","dateUpdated":"2026-10-12T06:48:42.330Z"},"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-10/"}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches<br>"}],"value":"Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches"}],"source":{"advisory":"OSA-2026-10","defect":["SecOPS#2026062210000087","Issue#5091"],"discovery":"EXTERNAL"},"title":"Cross-Site Request Forgery in Import/Export Admin console","x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2026-10-15T17:51:33.263054Z","id":"CVE-2026-48211","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"title":"CISA ADP Vulnrichment","providerMetadata":{"orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","shortName":"CISA-ADP","dateUpdated":"2026-10-15T18:08:04.851Z"}}]}}