{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-20109","assignerOrgId":"d1c1063e-7a18-46af-9102-31f8928bc633","state":"PUBLISHED","assignerShortName":"cisco","dateReserved":"2025-10-08T11:59:15.374Z","datePublished":"2026-01-21T16:26:19.268Z","dateUpdated":"2026-01-21T16:46:11.154Z"},"containers":{"cna":{"title":"Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability","metrics":[{"format":"cvssV3_1","cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","baseScore":4.8,"baseSeverity":"MEDIUM","attackVector":"NETWORK","attackComplexity":"LOW","privilegesRequired":"HIGH","userInteraction":"REQUIRED","scope":"CHANGED","confidentialityImpact":"LOW","integrityImpact":"LOW","availabilityImpact":"NONE"}}],"descriptions":[{"lang":"en","value":"Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.&nbsp;\r\n\r\nThese vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials."}],"references":[{"url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-xss-2JVyg3uD","name":"cisco-sa-ucce-pcce-xss-2JVyg3uD"}],"exploits":[{"lang":"en","value":"The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory."}],"source":{"advisory":"cisco-sa-ucce-pcce-xss-2JVyg3uD","discovery":"INTERNAL","defects":["CSCwr61043"]},"problemTypes":[{"descriptions":[{"lang":"en","description":"Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')","type":"cwe","cweId":"CWE-79"}]}],"affected":[{"vendor":"Cisco","product":"Cisco Packaged Contact Center Enterprise","versions":[{"version":"12.5(1)","status":"affected"},{"version":"11.0(1)","status":"affected"},{"version":"12.0(1)","status":"affected"},{"version":"11.0(2)","status":"affected"},{"version":"11.5(1)","status":"affected"},{"version":"10.5(1)","status":"affected"},{"version":"10.5(2)","status":"affected"},{"version":"11.6(2)","status":"affected"},{"version":"10.5(1)_ES7","status":"affected"},{"version":"11.6(1)","status":"affected"},{"version":"10.5(2)_ES8","status":"affected"},{"version":"12.6(1)","status":"affected"},{"version":"12.5(2)","status":"affected"},{"version":"12.6(2)","status":"affected"},{"version":"15.0(1)","status":"affected"}],"defaultStatus":"unknown"},{"vendor":"Cisco","product":"Cisco Unified Contact Center Enterprise","versions":[{"version":"12.6(1)ES3","status":"affected"},{"version":"12.6(1)ES1","status":"affected"},{"version":"12.6(1)","status":"affected"},{"version":"12.6(1)ES2","status":"affected"},{"version":"12.6(1)SecurityPatch","status":"affected"},{"version":"12.5(1)ES1","status":"affected"},{"version":"12.5(1)","status":"affected"},{"version":"12.6(1)ES4","status":"affected"},{"version":"11.0(1)","status":"affected"},{"version":"10.5(1)","status":"affected"},{"version":"12.0(1)","status":"affected"},{"version":"10.5","status":"affected"},{"version":"11.0","status":"affected"},{"version":"11.5","status":"affected"},{"version":"12.6(2)","status":"affected"},{"version":"12.6(2)ES1","status":"affected"},{"version":"12.6(2)ES2","status":"affected"},{"version":"15.0(1)","status":"affected"},{"version":"12.6(2)ES3","status":"affected"},{"version":"15.0(1)ET01","status":"affected"},{"version":"15.0(1)_SP1","status":"affected"},{"version":"15.0(1)ES202508","status":"affected"},{"version":"12.6(2)_ES","status":"affected"}],"defaultStatus":"unknown"}],"providerMetadata":{"orgId":"d1c1063e-7a18-46af-9102-31f8928bc633","shortName":"cisco","dateUpdated":"2026-01-21T16:26:19.268Z"}},"adp":[{"metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2026-01-21T16:45:34.998195Z","id":"CVE-2026-20109","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"title":"CISA ADP Vulnrichment","providerMetadata":{"orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","shortName":"CISA-ADP","dateUpdated":"2026-01-21T16:46:11.154Z"}}]}}