{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-118046","assignerOrgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","state":"PUBLISHED","assignerShortName":"Wordfence","dateReserved":"2026-10-27T15:16:09.365Z","datePublished":"2026-11-07T02:29:11.914Z","dateUpdated":"2026-11-07T02:29:11.914Z"},"containers":{"cna":{"providerMetadata":{"orgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","shortName":"Wordfence","dateUpdated":"2026-11-07T02:29:11.914Z"},"affected":[{"vendor":"rabilal","product":"JS Help Desk – AI-Powered Support & Ticketing System","versions":[{"version":"0","status":"affected","lessThanOrEqual":"5.0.2","versionType":"semver"}],"defaultStatus":"unaffected"}],"descriptions":[{"lang":"en","value":"The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition."}],"title":"JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title","references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/17f4961c-394b-46dc-b228-14ce81c92009?source=cve"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/tpls/admin_ticketdetail.php#L2160"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/includes/js/venobox.js#L716"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/model.php#L1538"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/jssupportticket/model.php#L1650"},{"url":"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/5.0.2/modules/ticket/controller.php#L274"},{"url":"https://downloads.wordpress.org/plugin/js-support-ticket.5.0.3.zip"}],"problemTypes":[{"descriptions":[{"lang":"en","description":"CWE-79 Improper Neutralization of Input During Web Page Generation","cweId":"CWE-79","type":"CWE"}]}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N","baseScore":6.4,"baseSeverity":"MEDIUM"}}],"credits":[{"lang":"en","type":"finder","value":"UKO"}],"timeline":[{"time":"2026-10-27T15:35:00.000Z","lang":"en","value":"Vendor Notified"},{"time":"2026-11-06T13:58:40.000Z","lang":"en","value":"Disclosed"}]}}}