{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2026-103985","assignerOrgId":"a0819718-46f1-4df5-94e2-005712e83aaa","state":"PUBLISHED","assignerShortName":"GitHub_M","dateReserved":"2026-10-01T16:09:08.456Z","datePublished":"2026-11-06T17:11:49.483Z","dateUpdated":"2026-11-06T17:46:55.327Z"},"containers":{"cna":{"title":"FreeScout: a restricted agent can lift their own admin-imposed \"see only assigned conversations\" restriction via profile save","problemTypes":[{"descriptions":[{"cweId":"CWE-269","lang":"en","description":"CWE-269: Improper Privilege Management","type":"CWE"}]},{"descriptions":[{"cweId":"CWE-284","lang":"en","description":"CWE-284: Improper Access Control","type":"CWE"}]}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":7.1,"baseSeverity":"HIGH","confidentialityImpact":"HIGH","integrityImpact":"LOW","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N","version":"3.1"}}],"references":[{"name":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-m4hc-rc98-38jc","tags":["x_refsource_CONFIRM"],"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-m4hc-rc98-38jc"},{"name":"https://github.com/freescout-help-desk/freescout/commit/83030464eec3c03712ad988b81f069b372c45399","tags":["x_refsource_MISC"],"url":"https://github.com/freescout-help-desk/freescout/commit/83030464eec3c03712ad988b81f069b372c45399"},{"name":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.231","tags":["x_refsource_MISC"],"url":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.231"}],"affected":[{"vendor":"freescout-help-desk","product":"freescout","versions":[{"version":"< 1.8.231","status":"affected"}]}],"providerMetadata":{"orgId":"a0819718-46f1-4df5-94e2-005712e83aaa","shortName":"GitHub_M","dateUpdated":"2026-11-06T17:11:49.483Z"},"descriptions":[{"lang":"en","value":"FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the only_assigned_tickets permission to its non-admin owner, and UsersController::profileSave() adds or removes User::PERM_ONLY_ASSIGNED_TICKETS without checking that the editor is an administrator. A restricted agent can uncheck the option, or submit an ordinary profile save that omits it, to remove the administrator-imposed restriction. The agent can then read and modify conversations assigned to other agents in every mailbox they already belong to. This issue is fixed in version 1.8.231."}],"source":{"advisory":"GHSA-m4hc-rc98-38jc","discovery":"UNKNOWN"}},"adp":[{"references":[{"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-m4hc-rc98-38jc","tags":["exploit"]}],"metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2026-11-06T17:46:36.800490Z","id":"CVE-2026-103985","options":[{"Exploitation":"poc"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"title":"CISA ADP Vulnrichment","providerMetadata":{"orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","shortName":"CISA-ADP","dateUpdated":"2026-11-06T17:46:55.327Z"}}]}}