{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2024-6540","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","state":"PUBLISHED","assignerShortName":"OTRS","dateReserved":"2024-07-08T07:35:49.064Z","datePublished":"2024-07-15T07:13:49.918Z","dateUpdated":"2024-08-01T21:41:03.955Z"},"containers":{"cna":{"affected":[{"defaultStatus":"unaffected","modules":["External interface"],"product":"OTRS","vendor":"OTRS AG","versions":[{"status":"affected","version":"8.0.x"},{"status":"affected","version":"2023.x"},{"lessThanOrEqual":"2024.4.x","status":"affected","version":"2024.x","versionType":"Patch"}]}],"datePublic":"2024-07-15T07:00:00.000Z","descriptions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.<br><p>This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x</p>"}],"value":"Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.\nThis issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x\n\n"}],"impacts":[{"capecId":"CAPEC-54","descriptions":[{"lang":"en","value":"CAPEC-54 Query System for Information"}]}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":5.7,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"NONE","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-790","description":"CWE-790 Improper Filtering of Special Elements","lang":"en","type":"CWE"}]}],"providerMetadata":{"orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","shortName":"OTRS","dateUpdated":"2024-07-15T10:41:47.335Z"},"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-07/"}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Update to OTRS 2024.5.2<br>"}],"value":"Update to OTRS 2024.5.2\n"}],"source":{"advisory":"OSA-2024-07","defect":["Issue##2638","Ticket#2024070142001245"],"discovery":"USER"},"title":"Information exlosure in external interface","workarounds":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Have TicketSearchLegacyEngine enabled<br>"}],"value":"Have TicketSearchLegacyEngine enabled\n"}],"x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2024-07-15T13:10:12.804749Z","id":"CVE-2024-6540","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"title":"CISA ADP Vulnrichment","providerMetadata":{"orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","shortName":"CISA-ADP","dateUpdated":"2024-07-15T13:10:28.205Z"}},{"providerMetadata":{"orgId":"af854a3a-2127-422b-91ae-364da2661108","shortName":"CVE","dateUpdated":"2024-08-01T21:41:03.955Z"},"title":"CVE Program Container","references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-07/","tags":["x_transferred"]}]}]}}