{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"cveId":"CVE-2024-23791","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","state":"PUBLISHED","assignerShortName":"OTRS","dateReserved":"2024-01-22T10:32:00.704Z","datePublished":"2024-01-29T09:21:00.278Z","dateUpdated":"2025-05-29T15:10:14.868Z"},"containers":{"cna":{"affected":[{"defaultStatus":"unknown","modules":["Log Backend"],"product":"OTRS","vendor":"OTRS AG","versions":[{"lessThanOrEqual":"7.0.48","status":"affected","version":"7.0.x","versionType":"Patch"},{"lessThanOrEqual":"8.0.37","status":"affected","version":"8.0.x","versionType":"Patch"},{"lessThanOrEqual":"2023.1.1","status":"affected","version":"2023.x","versionType":"Patch"}]}],"datePublic":"2024-01-29T08:00:00.000Z","descriptions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.<p>This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.</p>"}],"value":"Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.\n\n"}],"impacts":[{"capecId":"CAPEC-545","descriptions":[{"lang":"en","value":"CAPEC-545 Pull Data from System Resources"}]}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":4.9,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"NONE","privilegesRequired":"HIGH","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N","version":"3.1"},"format":"CVSS","scenarios":[{"lang":"en","value":"GENERAL"}]}],"problemTypes":[{"descriptions":[{"cweId":"CWE-532","description":"CWE-532 Insertion of Sensitive Information into Log File","lang":"en","type":"CWE"}]}],"providerMetadata":{"orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","shortName":"OTRS","dateUpdated":"2024-01-29T09:21:00.278Z"},"references":[{"tags":["vendor-advisory"],"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-02/"}],"solutions":[{"lang":"en","supportingMedia":[{"base64":false,"type":"text/html","value":"<div>Update to OTRS Patch 2024.1.1</div><div>Update to OTRS 7.0.49 (Long Term Support Users)</div><br>"}],"value":"Update to OTRS Patch 2024.1.1\n\nUpdate to OTRS 7.0.49 (Long Term Support Users)\n\n"}],"source":{"advisory":"OSA-2024-02","defect":["Issue#1224","Ticket#2021091742001128"],"discovery":"USER"},"title":"Unnecessary data is written to log if issues during indexing occurs","x_generator":{"engine":"Vulnogram 0.1.0-dev"}},"adp":[{"providerMetadata":{"orgId":"af854a3a-2127-422b-91ae-364da2661108","shortName":"CVE","dateUpdated":"2024-08-01T23:13:07.364Z"},"title":"CVE Program Container","references":[{"tags":["vendor-advisory","x_transferred"],"url":"https://otrs.com/release-notes/otrs-security-advisory-2024-02/"}]},{"metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2025-05-08T15:50:47.563428Z","id":"CVE-2024-23791","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"partial"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"title":"CISA ADP Vulnrichment","providerMetadata":{"orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","shortName":"CISA-ADP","dateUpdated":"2025-05-29T15:10:14.868Z"}}]}}