{"dataType":"CVE_RECORD","dataVersion":"5.2","cveMetadata":{"cveId":"CVE-2024-12171","assignerOrgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","state":"PUBLISHED","assignerShortName":"Wordfence","dateReserved":"2024-12-04T15:08:43.572Z","datePublished":"2025-02-01T03:21:13.218Z","dateUpdated":"2026-04-08T17:23:37.349Z"},"containers":{"cna":{"providerMetadata":{"orgId":"b15e7b5b-3da4-40ae-a43c-f7aa60e62599","shortName":"Wordfence","dateUpdated":"2026-04-08T17:23:37.349Z"},"affected":[{"vendor":"elextensions","product":"ELEX WordPress HelpDesk & Customer Ticketing System","versions":[{"version":"0","status":"affected","lessThanOrEqual":"3.2.6","versionType":"semver"}],"defaultStatus":"unaffected"}],"descriptions":[{"lang":"en","value":"The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts."}],"title":"ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.6 - Missing Authorization to Authenticated (Subscriber+) Privilege Escalation","references":[{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/cbcd978b-e81f-4c39-b2f7-adc948d21b1b?source=cve"},{"url":"https://plugins.trac.wordpress.org/changeset/3227859/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-one.php"},{"url":"https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3213791%40elex-helpdesk-customer-support-ticket-system&new=3213791%40elex-helpdesk-customer-support-ticket-system&sfp_email=&sfph_mail="}],"problemTypes":[{"descriptions":[{"lang":"en","description":"CWE-862 Missing Authorization","cweId":"CWE-862","type":"CWE"}]}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H","baseScore":8.8,"baseSeverity":"HIGH"}}],"credits":[{"lang":"en","type":"finder","value":"Thanh Nam Tran"}],"timeline":[{"time":"2025-01-31T00:00:00.000Z","lang":"en","value":"Disclosed"}]},"adp":[{"metrics":[{"other":{"type":"ssvc","content":{"timestamp":"2025-02-03T16:22:41.311463Z","id":"CVE-2024-12171","options":[{"Exploitation":"none"},{"Automatable":"no"},{"Technical Impact":"total"}],"role":"CISA Coordinator","version":"2.0.3"}}}],"title":"CISA ADP Vulnrichment","providerMetadata":{"orgId":"134c704f-9b21-4f2e-91b3-4a467353bcc0","shortName":"CISA-ADP","dateUpdated":"2025-02-03T16:38:13.298Z"}}]}}