{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"state":"PUBLISHED","cveId":"CVE-2021-36100","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","assignerShortName":"OTRS","dateUpdated":"2024-09-17T02:00:46.987Z","dateReserved":"2021-07-01T00:00:00.000Z","datePublished":"2022-03-21T09:15:24.697Z"},"containers":{"cna":{"title":"Authenticated remote code execution","datePublic":"2022-03-21T00:00:00.000Z","providerMetadata":{"orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","shortName":"OTRS","dateUpdated":"2023-08-31T02:07:07.668Z"},"descriptions":[{"lang":"en","value":"Specially crafted string in OTRS system configuration can allow the execution of any system command."}],"affected":[{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"8.0.x","status":"affected","lessThanOrEqual":"8.0.19","versionType":"custom"},{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.32","versionType":"custom"}]},{"vendor":"OTRS AG","product":"SystemMonitoring","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.18","versionType":"custom"},{"version":"8.0.x","status":"affected","lessThanOrEqual":"8.0.8","versionType":"custom"},{"version":"6.0.1","status":"affected","lessThan":"6.0.x*","versionType":"custom"}]},{"vendor":"OTRS AG","product":"OTRSSTORM","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.27","versionType":"custom"},{"version":"8.0.x","status":"affected","lessThanOrEqual":"8.0.11","versionType":"custom"},{"version":"6.0.1","status":"affected","lessThan":"6.0.x*","versionType":"custom"}]},{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","versions":[{"version":"6.0.1","status":"affected","lessThan":"6.0.x*","versionType":"custom"}]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2022-03/"},{"name":"[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update","tags":["mailing-list"],"url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}],"credits":[{"lang":"en","value":"Special thanks to Rayhan Ahmed and Maxime Brigaudeau for reporting these vulnerability."}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H","attackVector":"NETWORK","attackComplexity":"HIGH","privilegesRequired":"HIGH","userInteraction":"REQUIRED","scope":"UNCHANGED","confidentialityImpact":"HIGH","integrityImpact":"HIGH","availabilityImpact":"HIGH","baseScore":6.4,"baseSeverity":"MEDIUM"}}],"problemTypes":[{"descriptions":[{"type":"text","lang":"en","description":"rce"}]}],"x_generator":{"engine":"Vulnogram 0.0.9"},"source":{"advisory":"OSA-2022-03","defect":["2020093042003988","2020090442000735","2021102242000358"],"discovery":"USER"},"solutions":[{"lang":"en","value":"Update to OTRS 8.0.20, OTRS 7.0.33. Update to OTRSSTORM 8.0.12, OTRS 7.0.28. Update to SystemMonitoring 8.0.9, OTRS 7.0.19."}]},"adp":[{"providerMetadata":{"orgId":"af854a3a-2127-422b-91ae-364da2661108","shortName":"CVE","dateUpdated":"2024-08-04T00:47:43.893Z"},"title":"CVE Program Container","references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2022-03/","tags":["x_transferred"]},{"name":"[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update","tags":["mailing-list","x_transferred"],"url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}]}]}}