{"containers":{"cna":{"affected":[{"product":"OTRS","vendor":"OTRS AG","versions":[{"lessThanOrEqual":"7.0.23","status":"affected","version":"7.0.x","versionType":"custom"},{"lessThanOrEqual":"8.0.10","status":"affected","version":"8.0.x","versionType":"custom"}]}],"credits":[{"lang":"en","value":"László Gyaraki"}],"datePublic":"2021-02-08T00:00:00.000Z","descriptions":[{"lang":"en","value":"Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions."}],"metrics":[{"cvssV3_1":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":5.7,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"NONE","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N","version":"3.1"}}],"problemTypes":[{"descriptions":[{"cweId":"CWE-200","description":"CWE-200 Information Exposure","lang":"en","type":"CWE"}]}],"providerMetadata":{"dateUpdated":"2021-02-08T10:55:19.000Z","orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","shortName":"OTRS"},"references":[{"tags":["x_refsource_CONFIRM"],"url":"https://otrs.com/release-notes/otrs-security-advisory-2021-02/"}],"solutions":[{"lang":"en","value":"Update to OTRS 8.0.11 or OTRS 7.0.24."}],"source":{"advisory":"OSA-2021-02","defect":["2020111942002059"],"discovery":"INTERNAL"},"title":"Information exposure in PDF export","x_generator":{"engine":"Vulnogram 0.0.9"},"x_legacyV4Record":{"CVE_data_meta":{"ASSIGNER":"security@otrs.com","DATE_PUBLIC":"2021-02-08T00:00:00.000Z","ID":"CVE-2021-21435","STATE":"PUBLIC","TITLE":"Information exposure in PDF export"},"affects":{"vendor":{"vendor_data":[{"product":{"product_data":[{"product_name":"OTRS","version":{"version_data":[{"version_affected":"<=","version_name":"7.0.x","version_value":"7.0.23"},{"version_affected":"<=","version_name":"8.0.x","version_value":"8.0.10"}]}}]},"vendor_name":"OTRS AG"}]}},"credit":[{"lang":"eng","value":"László Gyaraki"}],"data_format":"MITRE","data_type":"CVE","data_version":"4.0","description":{"description_data":[{"lang":"eng","value":"Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions."}]},"generator":{"engine":"Vulnogram 0.0.9"},"impact":{"cvss":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":5.7,"baseSeverity":"MEDIUM","confidentialityImpact":"HIGH","integrityImpact":"NONE","privilegesRequired":"LOW","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N","version":"3.1"}},"problemtype":{"problemtype_data":[{"description":[{"lang":"eng","value":"CWE-200 Information Exposure"}]}]},"references":{"reference_data":[{"name":"https://otrs.com/release-notes/otrs-security-advisory-2021-02/","refsource":"CONFIRM","url":"https://otrs.com/release-notes/otrs-security-advisory-2021-02/"}]},"solution":[{"lang":"en","value":"Update to OTRS 8.0.11 or OTRS 7.0.24."}],"source":{"advisory":"OSA-2021-02","defect":["2020111942002059"],"discovery":"INTERNAL"}}},"adp":[{"providerMetadata":{"orgId":"af854a3a-2127-422b-91ae-364da2661108","shortName":"CVE","dateUpdated":"2024-08-03T18:16:22.383Z"},"title":"CVE Program Container","references":[{"tags":["x_refsource_CONFIRM","x_transferred"],"url":"https://otrs.com/release-notes/otrs-security-advisory-2021-02/"}]}]},"cveMetadata":{"assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","assignerShortName":"OTRS","cveId":"CVE-2021-21435","datePublished":"2021-02-08T10:55:19.651Z","dateReserved":"2020-12-29T00:00:00.000Z","dateUpdated":"2024-09-16T22:35:33.885Z","state":"PUBLISHED"},"dataType":"CVE_RECORD","dataVersion":"5.1"}