{"dataType":"CVE_RECORD","dataVersion":"5.1","cveMetadata":{"state":"PUBLISHED","cveId":"CVE-2020-1770","assignerOrgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","assignerShortName":"OTRS","dateUpdated":"2024-09-17T01:11:13.158Z","dateReserved":"2019-11-29T00:00:00.000Z","datePublished":"2020-03-27T12:47:49.421Z"},"containers":{"cna":{"title":"Information disclosure in support bundle files","datePublic":"2020-03-27T00:00:00.000Z","providerMetadata":{"orgId":"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8","shortName":"OTRS","dateUpdated":"2023-08-31T02:06:22.490Z"},"descriptions":[{"lang":"en","value":"Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions."}],"affected":[{"vendor":"OTRS AG","product":"((OTRS)) Community Edition","versions":[{"version":"5.0.x","status":"affected","lessThanOrEqual":"5.0.41","versionType":"custom"},{"version":"6.0.x","status":"affected","lessThanOrEqual":"6.0.26","versionType":"custom"}]},{"vendor":"OTRS AG","product":"OTRS","versions":[{"version":"7.0.x","status":"affected","lessThanOrEqual":"7.0.15","versionType":"custom"}]}],"references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-07/"},{"name":"openSUSE-SU-2020:0551","tags":["vendor-advisory"],"url":"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"},{"name":"[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update","tags":["mailing-list"],"url":"https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"},{"name":"openSUSE-SU-2020:1475","tags":["vendor-advisory"],"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"},{"name":"openSUSE-SU-2020:1509","tags":["vendor-advisory"],"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"},{"name":"[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update","tags":["mailing-list"],"url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}],"credits":[{"lang":"en","value":"Matthias Terlinde"}],"metrics":[{"cvssV3_1":{"version":"3.1","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N","attackVector":"NETWORK","attackComplexity":"LOW","privilegesRequired":"HIGH","userInteraction":"REQUIRED","scope":"UNCHANGED","confidentialityImpact":"LOW","integrityImpact":"NONE","availabilityImpact":"NONE","baseScore":2.4,"baseSeverity":"LOW"}}],"problemTypes":[{"descriptions":[{"type":"CWE","lang":"en","description":"CWE-201 Information Exposure Through Sent Data","cweId":"CWE-201"}]}],"x_generator":{"engine":"Vulnogram 0.0.9"},"source":{"advisory":"OSA-2020-07","defect":["2020021442001997"],"discovery":"USER"},"solutions":[{"lang":"en","value":"Upgrade to OTRS 7.0.16, ((OTRS)) Community Edition 6.0.27, ((OTRS)) Community Edition 5.0.42.\n\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/cb6d12a74fbf721ba33f24ce93ae37ed9a945a95\nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/d37defe6592992e886cc5cc8fec444d34875fd4d"}]},"adp":[{"providerMetadata":{"orgId":"af854a3a-2127-422b-91ae-364da2661108","shortName":"CVE","dateUpdated":"2024-08-04T06:46:30.907Z"},"title":"CVE Program Container","references":[{"url":"https://otrs.com/release-notes/otrs-security-advisory-2020-07/","tags":["x_transferred"]},{"name":"openSUSE-SU-2020:0551","tags":["vendor-advisory","x_transferred"],"url":"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"},{"name":"[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update","tags":["mailing-list","x_transferred"],"url":"https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"},{"name":"openSUSE-SU-2020:1475","tags":["vendor-advisory","x_transferred"],"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"},{"name":"openSUSE-SU-2020:1509","tags":["vendor-advisory","x_transferred"],"url":"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"},{"name":"[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update","tags":["mailing-list","x_transferred"],"url":"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}]}]}}